REVIEW · CUSCO
River Rafting in Cusco
Book on Viator →Operated by Machupicchu Nice · Bookable on Viator
Class III rapids near Cusco, with real comfort. This Sacred Valley trip puts you on the Urubamba River with an on-water guide and big Andes views, then brings you back to a private Cusipata camp for food, showers, and sauna.
I like the straightforward flow: pick-up, rafting equipment, a safety talk, about two hours on the river, then zipline fun and lunch. One thing to think about is that safety and logistics can vary by day and staff, so zipline safety gear and how you’re transported are worth confirming before you go.
In This Review
- Key highlights at a glance
- Cusco to the put-in: the drive that sets the tone
- Equipment, safety talk, and how “guided” works in real life
- Rafting the Urubamba: class III and III+ in the Sacred Valley
- The Cusipata camp: showers, sauna, and lunch that actually helps
- Zipline over the Urubamba: fun, but check the gear
- Price and value: is $85 really fair here?
- What to pack so the day stays fun
- Small group size, big expectations: who this day fits best
- A quick reality check on safety and accountability
- Should you book this Cusco rafting and zipline day?
- FAQ
- How long is the rafting and zipline experience?
- Where is the meeting point, and do I get picked up?
- What rapids will I ride?
- Is the zipline included, and how long is it?
- What should I bring with me?
- Is the tour offered in English, and how many people are in a group?
- Can I cancel and get a full refund?
Key highlights at a glance

- Class III to III+ rapids on the Sacred Valley stretch of the Urubamba, guided the whole way
- Small group size (max 6 travelers), which usually means less waiting and more attention
- Cusipata private campground comforts: hot showers, toilets, sauna, and a dining area
- Zipline across the Urubamba after rafting, with 2 cables listed at about 100 meters each
- You bring the basics: swimsuit (under your wet suit), towel, sunscreen, and a full set of dry clothing
Cusco to the put-in: the drive that sets the tone
This is a long-but-clean day. You start in Cusco (the meeting point is Plaza Regocijo area), and the experience is described as including hotel pickup with an air-conditioned vehicle. The trip is about 1.5 hours to the put-in on the shores of the Cusipata River, where you can leave luggage at a private campground.
Once you arrive, you’re not just dropped off in the middle of nowhere. The setup includes hot showers, toilets, a sauna, and a comfortable dining area. That matters because rafting is wet, cold can sneak up on you in the Andes, and nobody wants to spend the rest of the day damp in uncomfortable clothing.
One thing to watch: the experience includes pickup, but the day ends back at the starting meeting point area. If your hotel pickup is important to you, confirm the exact pickup time and where you meet the vehicle. One safety-logistics complaint mentions having to walk to reach transport, so it’s smart to pin that down in advance rather than assume it will be smooth.
You can also read our reviews of more tours and experiences in Cusco.
Equipment, safety talk, and how “guided” works in real life

Right at the camp, you’re fitted with rafting gear and coached on what to do. The included equipment list is specific: a helmet, wet suit, spray jacket, paddle, and a self-bailing raft. Before you hit the water, you get a safety briefing from the professional rafting guides.
This is the part where you can set yourself up for a better day. A wet suit and spray jacket are supposed to keep you warm and mostly dry-ish, but your comfort depends on fit. If something feels off, speak up before you leave the campground. Ask where you should hold your paddle, what to do if you get instructed to duck, and how your guide wants you to behave around the raft.
Also note the tour language is listed as English, so that briefing should be understandable if you’re not fluent in Spanish. If you’re more comfortable asking questions in English, this is a plus.
Rafting the Urubamba: class III and III+ in the Sacred Valley

The rafting run happens after a short hop to the launching area. You drive about 10 minutes from the camp to the spot where the class III and III+ rapids start. You spend roughly two hours floating on the river.
Here’s what you should expect when a tour says class III. It’s not just “spray and smiles,” but you’re also not in extreme whitewater territory. Think strong, moving water with clear rapids, twists and turns, and the need to follow your guide. The guide controls the raft and gives directions for paddling, and your job is to cooperate fast.
The best part of rafting in this region is the setting. The day promises uninterrupted views over Andes peaks and valleys, and that’s exactly what makes this kind of trip feel more than just an activity. You don’t want to spend your whole time staring down at the river floor. The guide should keep you oriented so you can enjoy what’s around you, not just survive the next wave.
One practical note: plan on getting wet. Even with the gear, you’ll likely feel cold after the water and before you’re back in dry clothes. That’s why the “bring a complete set of dry clothing” detail is not optional advice. Pack it like your comfort depends on it, because it does.
The Cusipata camp: showers, sauna, and lunch that actually helps
After rafting, you finish back at the Cusipata River area. This is where the tour shifts from action to recovery. A hot lunch is served, and you can use the sauna and enjoy the camp facilities again.
I love these built-in recovery options because they change the day from a one-time thrill into something you can actually enjoy afterward. Hot showers mean you won’t spend your evening feeling chilled or gross, and the sauna is a nice bonus when the Andes air feels sharper than expected.
Lunch is included, plus coffee and/or tea. Drinks are listed as not included, so if you like a soda or bottled water, budget for it separately.
There is some mixed feedback about food quality and camp comfort, though. One negative experience described a ranch-like lounge with flies and food they didn’t enjoy. Another positive experience described the camp family as welcoming and the rafting as well managed. Since you can’t control every detail day-to-day, I’d treat the included meal as a perk, not a guarantee of fine dining.
Zipline over the Urubamba: fun, but check the gear

Zipline is included as part of the day after lunch and sauna time. The itinerary describes two cables over the Urubamba River, each about 100 meters. So yes, you get a second adrenaline hit without having to buy another ticket.
That said, this is also where you should be alert. One serious review complains about zipline glove safety: customers were given dirty, worn gloves without proper checking, and a glove reportedly failed mid-ride, leading to severe burns. That’s the kind of problem you do not shrug off.
What can you do as a smart traveler? When you’re handed equipment, do a quick check. If gloves are offered, verify they fit and look usable. If anything feels wrong, ask a staff member to swap them before you go. If staff pressure you to hurry, remember that zipline safety gear is not a place to “just go with it.”
I’m not saying the whole day is unsafe. The tour also has positive feedback about guides making sure you’re not in danger. But zipline is an area where you should actively check for readiness, every time.
Price and value: is $85 really fair here?

At $85 per person, this isn’t an “economy” activity, and it’s not priced like luxury either. The value comes from the bundle:
- Transport in an air-conditioned vehicle (and a hotel pickup promise)
- Professional guide during rafting
- Rafting equipment (helmet, wet suit, spray jacket, paddle, and raft)
- Lunch plus coffee/tea
- Sauna and shower access at the camp
- Zipline included
- English-speaking option
So you’re paying for more than just the river time. You’re paying for the full day logistics: getting out of Cusco, providing gear, and giving you a proper place to change and warm up afterward.
What’s not included is also clear: drinks are extra. If you’re the type who wants a beer or soda after getting soaked, you’ll want cash on hand.
Also, the tour details list “Use of Segway” and “Use of SCUBA equipment,” but the actual described activities focus on rafting and zipline. If you care about those specifics, confirm what you’ll actually do on your day. Don’t assume extra included gear will appear, or that it’s required.
What to pack so the day stays fun

The tour asks for a simple kit, and I agree with all of it:
- a full set of dry clothing
- sunblock (the Andes sun is no joke)
- a small towel
- a swimsuit to wear under the wet suit
- a mindset that you can handle rapids and being wet
Even if your wet suit is good, you’ll feel better with dry clothes ready to go. Bring sunscreen, and reapply if you’ll be outside for a while. And if you’re nervous about class III, that’s normal. The more you listen during the safety talk, the less scary it will feel in the moment.
One more practical tip: keep your phone and valuables sealed in a waterproof bag if you have one. The tour provides equipment and a raft, but the day is still wet, and you’ll want your stuff safe from surprise splashes.
Small group size, big expectations: who this day fits best
The experience lists a maximum of 6 travelers. That usually means a more personal pace and fewer people to manage on-site. It also tends to make it easier for guides to explain what’s happening without repeating everything 30 times.
This tour is best for you if:
- you want a classic Sacred Valley activity near Cusco
- you’re comfortable being active for about 7 hours
- you want your day structured with transport, meals, and recovery space
- you like the idea of both rafting and zipline in one go
It might not be ideal if:
- you need ultra-formal safety procedures and lots of redundancy (you should still ask detailed questions)
- you strongly prefer guaranteed hotel pickup without any chance of meeting at/near the plaza
- you’re sensitive to camp comfort details like cleanliness or lounge conditions
Given the mixed feedback, I’d treat this as a “check the details” booking. Ask the operator what time pickup happens, what glove condition checks look like for zipline, and whether the rafting and zipline use all the same equipment standards every day.
A quick reality check on safety and accountability
One of the reviews raises a red flag about accountability when something goes wrong during zipline, including reported poor supervision and refusal to pause assistance. That’s serious, and it’s exactly why I recommend you do your own quick safety check on-site rather than trust that everything will be perfect.
Here’s what you can do at the start of the day:
- confirm your pickup time and meeting spot
- ask to see the zipline glove options before you’re rushed into position
- check that gloves (if provided) are clean and your size
- listen carefully in the safety briefing and ask what you should do if you feel uncomfortable
This is still a fun outdoor day. But class III rapids plus zipline is not a casual stroll, so you should approach it with the respect it deserves.
Should you book this Cusco rafting and zipline day?
I’d book it if you want an all-in-one Sacred Valley rafting day with hot showers, sauna, lunch, and zipline included, and you’re willing to do a bit of on-the-spot checking for safety gear. The structure is solid, the rapids are the right level for many adventure travelers, and the camp-style comfort helps you enjoy the whole day.
I’d think twice or switch operators if you cannot get clear answers about zipline gear readiness and supervision. Also, if “hotel pickup without walking” is non-negotiable for you, confirm the exact plan before you go. In short: good value when everything runs smoothly, but check the details and you’ll stack the odds in your favor.
FAQ
How long is the rafting and zipline experience?
It runs about 7 hours (approx.), with your return in the afternoon around 5:00 pm.
Where is the meeting point, and do I get picked up?
The meeting point is listed at Plaza Regocijo area in Cusco. Pickup details say pick up in your hotel, and the activity ends back at the meeting point.
What rapids will I ride?
You’ll raft class III and class III+ rapids on the Urubamba River in the Sacred Valley.
Is the zipline included, and how long is it?
Yes, zipline is included after lunch. The itinerary describes 2 cables over the Urubamba River, each listed at about 100 meters.
What should I bring with me?
Bring a complete set of dry clothing, sunblock, a small towel, and a swimsuit to wear under the wet suit.
Is the tour offered in English, and how many people are in a group?
The tour is offered in English, and the maximum group size is listed as 6 travelers.
Can I cancel and get a full refund?
Yes. You can cancel for a full refund if you cancel up to 24 hours in advance of the experience’s start time, based on local time.
























